Voice Calling Dashboard

Quick Actions

group Role: sales_1

Total Lead

8,420 arrow_upward 12%

Call Made

5,120 arrow_upward 8%

Interested

2,215 arrow_upward 24%

Conversion Rate

43% arrow_downward 2%

WhatsApp Sent 1,240

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Site Visit Schedule 320

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Not Interested 1,585

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Callbacks 450

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Campaign Automation Pipeline

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Lead Upload 0

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pending_actions

Pending 0

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phone_in_talk

Dialing 0

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Answered 0

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call_missed

No Answer 0

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Interested 0

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Callback 0

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location_on

Site Visit 0

Sandbox 1

P1, P2 (Cold) · P3 (Digital)

0

Sandbox 2

P4, P5, P6 — Retry Engine

0

Sandbox 3

P7, P8 — Nurture & Blue Loop

0

Sandbox 4

P9 — Post-Visit Feedback

0

Engagement Timeline

Interested

Sat Sun Mon Tue Wed Thu Fri

800 600 400 200 0

Outcome Distribution

2,215 Total

Interested

Failed

Call Later

Answered

Hourly Distribution

12A2A4A6A8A10A12P2P4P6P8P10P

Filter

From – To

Contact	Phone	Date/Time	Summary (Transcript QA)	Rating	Outcome	Failure Reason	Recording	Transcript

Select Sandbox P1,P2 (Cold) · P3 (Digital)

Sandbox 1 Campaigns

Fresh outreach to new leads — dials P1,P2 for Cold, P3 for Digital

Campaign Name	Sources	Total Leads	Pending	Called	Status	Actions
Loading campaigns…

New outbound campaign

Campaign Name *

Lead Type *

Determines which phone line dials this campaign: P1/P2 for Cold, P3 for Digital.

Concurrent Call Limit

Calling window

to

24h format — e.g. 11:00 to 19:30 (IST). Only dials between these hours. Both empty = dial anytime.

Default: 11:00–19:30 IST

Skip opted-out numbers

Never dial numbers on your do-not-call list

Calling days

Dials any selected day of the week.

Holidays — never call on

Skip recently-called numbers

Don't dial a number any of your campaigns already called in the last N days.

days

Contact List *

0 ready — phones in any format; bare 10-digit numbers treated as India (+91); duplicates skipped on launch.

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Upload Excel or CSV

Drag & drop or click to browse — supports .xlsx, .xls, .csv

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Uploaded Sources

No sources loaded.

Phone Number	Name	Status	Call Date
No contacts yet — Add / Import / Paste above.

Auto-Retry for Unanswered Calls

Automatically retry contacts that don't pick up (busy / no-answer / failed).

How many retries per contact

1–9. Each unanswered contact is re-dialed up to this many times.

When to retry

"Same run" keeps trying within this campaign; "next day" spreads retries to the following day's window.

Schedule Campaign for Later

Start this campaign at a specific date & time instead of now.

Repeat this campaign

Re-dial the same contacts on a schedule. Each run finishes, then the next is queued automatically.

Make a Call

Contact Name (optional)

Phone Number *

Recent Manual Calls

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Configuration

Agent prompt, knowledge base & greeting for sales_1

System Prompt

Personality, behavior rules, conversation logic

Active

Greeting & opening audio

Text for the opening line spoken by Gemini Live

Save stores greeting text that the AI speaks on every call.

Knowledge Base

RAG grounding — agent reads this on every call

Upload

Status READY

Campaign Cases

Define named campaigns (e.g. "April Steel Sheets Push", "Diwali Discount Drive") and tick the one running today. The active case's instructions are appended to the agent prompt on every call.

No active case

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Dashboard Overview

Campaign Automation Pipeline

Engagement Timeline

Outcome Distribution

Hourly Distribution

Campaign Control

Outbound phone numbers

Sandbox 1 Campaigns

New outbound campaign

Make a Call

Call Outcome

Configuration

System Prompt

Greeting & opening audio

Knowledge Base

Campaign Cases

Campaign Automation Pipeline

Engagement Timeline

Outcome Distribution

Hourly Distribution

Campaign Control

Outbound phone numbers

Sandbox 1 Campaigns

New outbound campaign

Make a Call

Call Outcome

Manual call details

Configuration

System Prompt

Greeting & opening audio

Knowledge Base

Campaign Cases

New Campaign Case

KPI Details

Call Detail

Gemini Post-Call Analysis (QA)

Voice Call Transcript

Call Recording